The value of customer relationship is priceless
Run a business, not a company. Sales should focus on generating social capital, revenue, euros, pounds, dollars, yens or what ever currency. Stop considering sales as a department – a part of your organization. When sales are fine, everything else is also fine. When sales start declining traditional managers start…
Leadership and sailing – they have actually a lot in common
Leadership and sailing – business and sport. They have actually awful lot in common. Sailing, especially racing, is 100% team sport and it goes even further. A large sailboat has that large number (around 15 of them) different controls and trims that you can tweek. Nobody can handle them alone….