The heart of innovation

The purpose of innovation is not to build cool products and technologies or making money. The purpose of innovation is to solve everyday problems, make people happy and to put a smile on someone’s face.

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The value of customer relationship is priceless

Run a business, not a company. Sales should focus on generating social capital, revenue, euros, pounds, dollars, yens or what ever currency. Stop considering sales as a department – a part of your organization. When sales are fine, everything else is also fine. When sales start declining traditional managers start…

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Keeping your business ecosystem in balance

Ecosystems are functional units consisting of living things in a given area, non-living chemical and physical factors of their environment, linked together through nutrient cycle and energy flow. The ecosystem combines several elements that can’t live without one another. Each produces something the others need. Polar bear lives on the…

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Apparent productivity in white-collar work

What is productivity? Wikipedia definition for productivity is: What does that mean in Blue-collar work? The productivity of manufacturing and other manual labor (Blue-collar) is pretty easy to measure and control. More input means more output. More hours labor in means more products or services out. Streamlining of the processes…

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